Operations Manager

Operations Manager | Full-time | Columbia, MD

WHAT YOU’LL DO

Serve as the first point of contact for volunteers, clients, and community partners by phone, email, and in person

• Process client applications, verify eligibility, and maintain accurate case files
• Manage volunteer registration, confirmation, and communication before and after projects
• Maintain and update the Salesforce database, including clients, volunteers, donors, and grants
• Assist with financial recordkeeping in QuickBooks, including payments, deposits, and vendor files
• Support the team with grant reporting, proposal assembly, and donor correspondence
• Prepare materials for various meetings and maintain documentation / files
• Help coordinate events including Rebuilding Day and our annual recognition celebration
• Keep the office running smoothly with organized systems, supplies, and clear communication

WHO YOU ARE

• You have 3–5 years of experience in nonprofit administration, office management, or operations
• You are organized, reliable, and take ownership of your work
• You communicate clearly and warmly across a wide range of people and situations
• You handle confidential information with discretion and professionalism
• You are comfortable managing multiple priorities independently on a small team
• You are proficient in Microsoft Office; experience with Salesforce and/or QuickBooks is a plus
• You are flexible and willing to occasionally support evening or weekend events (3-4 times per year)
• You are genuinely motivated by the mission of serving your community

We are a small team that is deeply committed to the work we do together.  Your contributions will have a direct and visible impact on the lives of your neighbors.  Rebuilding Together Howard County is an equal opportunity employer.  We are committed to building a team that reflects the diversity of our community. 

Compensation

• Paid time off
• Paid holidays
• Occasional telework available
• Professional development support

Click here to learn more and apply.  Resumes reviewed on a rolling basis.